ABOUT US
Get in Touch with Us
Have questions or need assistance? Our team is ready to help — reach out anytime!
Warranty Claims & Product Support.
If you experience issues with your product or need to claim a warranty, please contact our After-Sales team.
Offline Purchases.
For products purchased at physical stores:
WhatsApp: 0813 1818 9191 (Whatsapp Only)
WhatsApp: 0852 8888 8015 (WhatsApp Only)
Operating Hours:
Mon–Fri: 09.00 – 18.00 WIB
Sat: 09.00 – 12.00 WIB
Online Purchases.
For products purchased through online stores:
Please contact us via the chat feature on the store where you purchased the product, or through:
WhatsApp: 0813 1818 9191
Operating Hours:
Mon–Fri: 08.30 – 17.00 WIB
Sat: 13.00 – 12.00 WIB
Reseller Inquiries.
Interested in becoming a Robot reseller?
Call: 021-1500658
WhatsApp: 0852 8888 8015
Operating Hours:
Mon–Fri: 08.30 – 18.00 WIB
Offline Purchases.
For products purchased at physical stores:
WhatsApp: 0852 8888 8015 (WhatsApp Only)
WhatsApp: 0813 1818 9191 (WhatsApp Only)
Operating Hours:
Mon–Fri: 09.00 – 18.00 WIB
Sat: 09.00 – 12.00 WIB
Online Purchases.
For products purchased through online stores:
Please contact us via the chat feature on the store where you purchased the product, or through:
WhatsApp: 0813 1818 9191
Operating Hours:
Mon–Fri: 08.30 – 21.00 WIB
Sat: 13.00 – 21.00 WIB
Reseller Inquiries.
Interested in becoming a Robot reseller?
Call: 021-1500658
WhatsApp: 0852 88888 015
Operating Hours:
Mon–Fri: 08.30 – 18.00 WIB